Refund Policy

Refund Policy - the basics

Here is a simple, clear 50% non‑refundable retainer policy you can use, tailored for Indiana. You can drop this on your website and into your contract (they should match).
Website Version (Client-Friendly)
Retainer and Non-Refund Policy (Indiana)
To secure your event date with CEO Entertainment, a 50% retainer is required at the time of booking. This retainer:
   •    Reserves your date and time
   •    Is applied toward your total event balance
   •    Is non‑refundable for any reason, including cancellation, date change, or change of plans
Because we decline other inquiries for your date once the retainer is paid, this 50% retainer cannot be refunded.
Reschedule requests may be accommodated at CEO Entertainment’s discretion, subject to availability and may require a new agreement and/or additional fees.
Contract / Invoice Clause (More Formal)
       50% Non‑Refundable Retainer (Indiana).
Client agrees to pay a non‑refundable retainer equal to fifty percent (50%) of the total fee to secure the Event Date. Upon receipt of this retainer, CEO Entertainment will reserve the Event Date and decline other bookings for that date and time.
       The retainer is applied to the total fee and is non‑refundable for any reason, including but not limited to Client’s cancellation, postponement, date change, venue change, or reduction in services. Any remaining balance is due by ___ days before the Event Date as stated in this Agreement.
For anything you use as a binding contract in Indiana, it is smart to have a local attorney review your final agreement, but the above language is a solid, straightforward starting point.